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POLICIES
 

Check-In Requirements & Hotel Policies

Check-In Time: 3:00 PM

Check-Out Time: 11:00 AM

All guests checking-in must provide a valid driver’s license or passport and a valid credit card. The name on the credit card must match the name on the reservation. If the name on the card does not match, a credit card authorization form must be completed and signed by the cardholder. A photocopy of the credit card along with the cardholder’s identification is required.

A deposit of $100.00 will be authorized at the time of check-in, which will be released upon check-out.

Effective April 1, 2021, the hotel will no longer accept cash payments of any kind. All payments must be made via credit card, debit card or smart phone. This includes payments for room, tax, and any other ancillary charges. 

Effective March 1, 2023, the City of Santa Monica transient occupancy tax increased from 14% to 15% for all room rent charges.

A Tourism Marketing District (TMD) assessment fee of $2.00 per night will be added to all reservations per the City of Santa Monica's Office of Tourism. This fee should be considered a tax and is paid directly to the City of Santa Monica.

Upon check-in, payment for the entire stay is due. Future reserved dates cannot be held without payment. If a guest wishes to extend their stay, payment for additional night(s) is due upon notification.

All guests must be at least 21 years of age or older.

The hotel reserves the right to refuse service to anyone, for any reason.

All advanced reservations require a deposit of the first night's room and tax. Reservations cannot be held without the first night's room and tax deposit.

Guests may not stay longer than 21 nights consecutively. After the 21st night, the guest must check out of the hotel, remove all personal belongings and stay elsewhere for at least 48 hours.

The hotel will not accept or cash any type of check, business or personal.

Keys to guest rooms will only be issued to registered guests. Replacement keys will only be issued to registered guests with valid photo identification.

*This property is smoke-free. Please note that we charge a penalty fee of $250 for each occurrence or offence.

PET POLICY: Service Animals are welcome. The hotel does not allow pets of any kind.

PARKING:

The hotel offers on-site complimentary parking, based upon a first come first serve basis. The hotel accepts no responsibility for vehicle damage or loss of property while parked on hotel property.

The hotel is not responsible for any vehicle damage or loss of property while parked in the surrounding area. The hotel is not responsible for parking tickets or towing fees while parked in the surrounding area. Please read street signs carefully and do not park in front of any painted curbs.